Horror stories. Everyone's heard one, and they're a major reason why many people are reluctant to enter into a remodeling or new home project. Building is a complicated, expensive, emotional undertaking and for some people the risk of encountering a problem is too high.
But for others, the challenge and excitement of creating something completely new and unique is irresistible. Designing and building a new home or reworking the one you're in can be a very fulfilling experience - if you've done your homework and you've prepared yourself for the possibility that everything may not always go exactly as planned...as in these two true stories:
Carved In Stone (Not)
Chuck and Jim opened the rear doors to Chuck's van and carefully lifted out the new polished granite countertop. They'd parked the van in the driveway at the back of their client's house, aligned with the kitchen door so that the countertop could be carried straight in. Large stone countertops are fragile, but this one was especially so because of the holes that had been precut in it to allow for the sink and cooktop to be dropped in later. Inside, Chuck and Jim positioned themselves next to the cabinets where the countertop was to be installed and began to slowly rotate it into place.
Jim heard it first - a soft "pop", just before the countertop cracked on either side of the sink opening. The heavy stone pieces slipped from their hands and landed with a double thud on the kitchen floor.
The client was watching when the disaster struck, and the sound she made was nothing like a pop, a crack or a thud; it was more like stifled scream. This was just too much to bear. It was the third time Chuck and Jim had broken the kitchen countertop.
Too Good to Be True
Jim and Tracy desperately wanted to build their new home in Cherrington Woods and couldn't believe their luck when they found that the very last lot in the subdivision was still for sale. Lot 43 was on a cul-de-sac, and backed up to a ravine. The price was reasonable, even cheap for the area, and since the rest of the lots on the street had already been built on, Jim and Tracy wouldn't have to put up with any one else's construction mess once they had moved in.
After the closing, Jim called the Architect that their real estate agent had recommended and set up a first meeting. Among the topics discussed was the need to conduct a subsurface investigation of the site, to try to discover any conditions that might require special Foundation engineering. But since it was the last lot in the subdivision, and no soil problems had been found on the adjacent lots, the likelihood of bad soil or rock was low. Jim decided against spending the money on the soils tests.
Which was unfortunate, because a soils test wouldn't have found bad soil; it would have found very little soil at all. What it would have found is tree stumps, old fence posts, lumber scraps, and other construction trash to a depth that exceeded the planned depth of Jim and Tracy's Foundation. When Cherrington Woods was being developed, the excavator had used the lot for a trash pit. A lot of what had been cleared off of the top the subdivision during the grading had been pushed onto the area later known as lot 43 and then buried under five feet of dirt.
Ultimately, the Foundation had to be dug six feet deeper than planned to get to stable soil. Jim and Tracy ended up with a big hole in their checking account and a very nice racquetball court in their basement.
Hang In To The End
When something goes wrong on a construction project, it might be the fault of one of the parties involved in the project, or it might be one of the those things that no one seems to be able to predict. Either way, the goal is the get the project back on track and moving as soon as possible.
Some problems have to be taken in stride. In the vast majority of cases, the joy and satisfaction of fresh new living space soon fades the memory of any problems during construction.
Richard L. Taylor, AIA is a published author and recognized expert in Residential Architecture. He is President of Richard Taylor Architects, a 5-person firm in Historic Dublin, Ohio. Residential Architect Luxury Home Plans
1 comment:
In the end, it is about having good 2-way communication with your contractor. If they are more fearful of taking a loss than of providing satisfaction, you've got a problem. We only sought a new basic shingle roof, a relatively simple task for under $10K. When the roof leaked from a cracked skylight, the Chicago roofing contractor, Lindholm Roofing ran for cover from which only dispute resolution through the BBB helped to bring them to the table. How you protect yourself from this at the beginning I still cannot determine.
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